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Privacy Policy

The MGA Consulting Ltd. (MGA) recognizes the significance of protecting information about identifiable individuals ("personal information"), and has made Confidentiality of personal information a fundamental component of our business.

As a recruiting practice, we are committed to earning the confidence of our clients and candidates by demonstrating our long-standing commitment to Privacy. This Privacy Statement informs you of our Privacy Policy, and the ways we ensure Privacy and the Confidentiality of your personal information. This policy is consistent with the Federal Personal Information Protection and Electronic Documents Act ("PIPEDA"), and consists of the following key principles:

Accountability - Each of our consultants and partners share the responsibility and commitment to ensure the privacy of your information. In addition to specific privacy training for all our staff, we have also appointed a Privacy Officer to deal with matters relating to confidentiality.

Purpose - We collect personal information for two principal reasons: to research and contact candidates for our clients' search projects and to obtain a better insight of each individual candidate to facilitate successfully matching a candidate against our various career and search opportunities. Therefore the personal information collected is limited to what is essential for these purposes.

Consent - In order to enable you to make an informed decision about the information you provide, the reasons required for collecting your personal information will be clearly explained. We do not sell any lists or information about our clients or candidates to any third party. Personal information is only disclosed to our clients with the candidate's consent or if/when we are obliged to do so by law. No personal data is collected, used or disclosed through our website. If an individual chooses to divulge personal information (such as a resume) through our website, that individual is deemed to have provided consent to its retention and evaluation for our various search projects. We do not use "cookies" to collect personal information and other information generated through the use of our website.

Limiting Collection - To protect your privacy, we only collect contact information or personal information solely relevant to the purposes you are informed of at the time of collection. We usually collect business cards, career or resume-based information directly from each candidate. Additional personal information that might become available directly from the candidate may be retained for the purpose of relationship-building with the candidate.

Limiting Use, Disclosure, and Retention - Basic contact information may be kept and updated on an on-going basis with no defined time period. Detailed personal information such as resumes may be retained for as little as 6 months to as long as 36 months or more from last contact for interviewed candidates or, alternatively, 24 months for reference check materials. If/when asked to provide personal information in response to a Privacy Request, legal inquiry or order, we first ensure that the request/order is valid and proceed to only disclose personal information that is legally required depending on availability of requested information in our files. We never release or divulge any personal information without a candidate's permission. Internal access to Private Information is limited to staff search consultants. Contact Lists are kept indefinitely based on individual searches. In many cases, Contact Lists are on-going 'live files' maintained in a server based Contact Management System that is updated each time a candidate or client is in contact with a MGA member.

Accuracy - We are committed to ensuring that our records of your personal information are accurate, complete, and up-to-date. Ideally, we should be informed of any change in your personal information. However, we will occasionally try to contact you in order to verify the information in your file.

Safeguards - We always protect personal information with appropriate physical, technological and organizational safeguards and security measures. These safeguards are designed to prevent unauthorized access, disclosure, copying, use, distribution or modification of your personal information.

Our website may present links to other web sites. The inclusion of any link does not include endorsement of the site and is provided strictly for informational purposes to be accessed at your own risk. We neither control the links nor the linked websites. Furthermore, we are not responsible for the contents of any linked site or any link/s contained in a linked site. The use and/or privacy provided by the operator of a linked website is in no manner subject to our privacy policies or practices. Operators of linked web sites may collect personal information and information generated through the use of cookies when linked to their web sites. We are not accountable for how other parties collect, use or disclose personal information and therefore it is essential to review their privacy policies prior to disclosing any personal information.

Individual Access - At any point of time, if you have a question about our records bearing your personal information, we will endeavor to answer every query. Incorrect information will be promptly amended or, wherever applicable, deleted. In special circumstances, we may need to refuse or limit an access request; for example, when disclosure of the information will reveal personal information about another person or interfere with an incomplete search project or a legal investigation. Most inquiries about our records containing your personal information will be answered at no cost to you. In special circumstances, however, it may be necessary to charge a fee and you will be informed of this charge in advance. Individuals who request access to their personal information will be given access by our Privacy Officer during normal business hours. An appointment can be arranged by a written, mailed, faxed or e-mailed notice. Under normal circumstances, we should be able to comply with a written request for a review of personal information within 14 business days.

Addressing Comments and Concerns - We welcome your comments and suggestions concerning this Privacy Statement and will respond to any concerns you may have about its application. If an individual has any question or concern about Privacy or would like to request access to their personal information we have on file, or believe that any personal information we possess is inaccurate or obsolete, please contact our Privacy Officer. Individuals can also request that their personal information, if any, be removed from our contact list at any time by writing to: info@mgaconsulting.ca

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